Returns & Exchanges

At Qure™, we stand behind the efficacy of our skincare technology and offer a 30-day satisfaction guarantee to ensure you achieve the radiant results you deserve. If you are not completely satisfied with your purchase, we are here to assist with a seamless return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your Qure™ devices and accessories in their original packaging to ensure they remain protected during transit.

• 3.
  Affix Shipping Label

  Download and print the prepaid shipping label provided via email and attach it clearly to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.